Info

  • FAQs

    For information about the changes we’ve made in light of recent events please read our safety section below.

    • Do I need to print my tickets? You do not need to print your tickets, even if you have purchased a 'Print At Home' ticket. Our ticket scanners can read the barcodes of tickets stored on your phone as well as physical tickets.
    • I haven’t received an email with my tickets on them, what should I do? First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.
    • Is there an age limit? Yes. The festival has an age limit of 18+. You may be refused entry if our staff think you are under 18, so please bring ID if you’re concerned. This age policy applies to babes-in-arms too. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!
    • You’re sold out! Where can I apply for returns? Check our facebook page. Anyone who can’t make it to a show may try to pass on their tickets via our facebook page. Do not buy tickets from external sources as they may not be accepted on the door.
    • I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the event open and show start times, we estimate that our multi-bill shows last approximately 2.5hrs.
    • Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact info@stalbanscomedygarden.co.uk ahead of your show to organise.
    • Can I bring an umbrella? Yes, but please refrain from using an umbrella during the show as this will block the view of your fellow comedy-lovers. If there is a shower forecast please bring a waterproof, thankfully our line-up is so good that no amount of rain will dampen our spirits!
    • I have booked for more than one show in a day - must I leave the audience arena in between my shows? Yes, so that we can carry out our enhanced hygiene protocols we must empty the audience arena between shows. Thanks in advance for your understanding. If you are one of our accessibility ticket holders please speak with a member of our team when you arrive and they will be able to assist.
    • I’m running late, is this a problem? Latecomers may have to wait until the next interval to take to their seats.
    • Can I bring a picnic? Afraid not. We ask that you do not try and bring food or drink into the event, if you do you will be asked to leave it outside. But worry not, our bars and street-food stalls are on hand to keep your taste buds as tickled as your sides.
    • Cash or card? We are operating a cashless site this year. All walk-up ticket bookings must be made online via our website and all our bars and street-food traders accept card payments.

    If you still have a query please contact us at info@stalbanscomedygarden.co.uk

  • Seating & Ticketing

    As part of our specially designed event all tickets to this year's Comedy Garden are being sold in multiples of two, this is to ensure a smooth transition should we need to introduce social distancing across the event.

    If Government guidance calls for social distancing to be implemented our theatre-style seating will be replaced with socially-distanced seating plots. Each seating plot is designed to seat two people.

    Your tickets will be automatically reissued and, if you have purchased more than two tickets, you and your group will be sat in adjacent seating plots.

    If you have any questions regarding this please email info@stalbanscomedygarden.co.uk

  • Event Timings

    Weds 28th July 6pm-10pm

    Thurs 29th July 6pm-10pm

    Fri 30th July 6pm-10pm

    Sat 31st July Early Show 2:30pm-5:45pm // Late Show 6:45pm-10pm

    Sun 1st Aug Early Show 2:30pm-5:45pm // Late Show 6:45pm-10pm

  • Group Bookings

    If you would like to attend the Comedy Garden in a group of 20+ please contact us and we'll help you make the necessary arrangements info@stalbanscomedygarden.co.uk

  • Accessibility

    The Comedy Garden strives to be accessible and inclusive;

    • We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.
    • Our access seating is close to the accessible toilet whilst not being out-of-view of the stage or screens.
    • We are able to accommodate wheelchair users by simply removing our chairs: there is plenty of space to manoeuvre and be comfortable.
    • If needed you can avoid the queue system and enter via our access gate.
    • The access toilet does not require a RADAR key and is approximately 30m from the access seating.
    • Assistance animals are permitted: we will require proof of their registered status. Please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.
    • Upon arrival, staff will ask to see proof of disability so please bring it with you.
    • There are a number of blue badge bays in the Verulamium car park.
    • There are no steps at the event, and any cables are covered with a ramp.
    • There are flashing lights but no strobe effects.
    • If you have a medical reason to bring your own food or drink to the event, please get in touch to let us know and our staff can facilitate that.
    • If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.

    If you require any more information, please email info@stalbanscomedygarden.co.uk with the subject header ACCESS or SEE Customer Services can be reached on 0871 220 0260 (open 24/7, calls cost 13p per minute plus network charges).

  • Work With Us

    We have three fantastic jobs available at this year's Comedy Garden!

    Please take a look through the different applications and apply for the role that best suits your skills and experience.

  • Trade With Us

    We're always on the hunt for the finest street-food traders in town. So if you'd like to serve up delicious bites to our audiences, or find out more, please get in touch.

Safety

The Comedy Garden has been specially designed to ensure we bring you unbeatable entertainment in a safe and enjoyable environment.

The Comedy Garden is a seated open-air event and is being delivered it in line with current Government guidance.

In response to the ongoing Covid-19 situation we have adapted the event to further instil a sense of safety and space...

• Our Front of House and Bar Staff will be wearing face coverings while at the event.

• We have added queue systems at the entrance as well as at the bars, food stalls and toilets, with one-way signposting in place.

• We have increased the footprint of the event to create more space.

• We have increased the width of the aisles and the distance between each row in our seated arena.

• We are positioning two large LED screens eitherside of the stage to bring you even closer to the glorious comedy action.

• All bars and food traders will be equipped with hand sanitiser. Additional hand sanitiser stations will also be available across the event.

• Our cleaning staff will be working throughout the event ensuring that all high touch point areas are regularly sanitised.

• All our staff have received up-to-date training and are committed to ensuring your time with us is safe and enjoyable.

• We are operating a cashless event, all our bars and street-food traders accept card payments only.

• Ticket bookings can only be made online through our website, allowing us to contact you if necessary after the event. We are committed to the Government's Test & Trace initiative.

YOUR EXPERIENCE

We encourage ticket holders to wear face coverings when appropriate while at the event.

We also ask that you respect your fellow comedy fans, follow one-way signposting and listen to our Front of House Staff.

Our team are dedicated to keeping you safe and happy, while the comedians keep you thoroughly entertained!

SHOW FORMAT

We ask that you enjoy the event space at your own pace, here’s what to expect while with us...

The event opens 1.5hrs ahead of the show (1hr on Sat & Sun) , we encourage you to arrive early to enjoy the bars, food stalls... and being at an event!

During the show there are two intervals. This format is designed to spread the impact on the bars, food-stalls and toilets. We want to provide an event that supports anyone wishing to maintain some space.


PLEASE NOTE:

This year's event is outdoors, please check the weather forecast beforehand and dress accordingly. The shows will go ahead regardless of the weather. In the unlikely event that a show is cancelled due to severe weather, a refund of the face value ticket price will be processed within 14 days of the event date.

We ask that you bring only one bag per ticket holder into the event, no larger than 40x50cm and with easy visibility - this will greatly assist our security checks. We do not have cloakroom facilities at the event.

Please note that this event is subject to Government guidelines and approvals during these unprecedented times. In the event of cancellation due to Government regulations surrounding the Covid-19 situation we will process a refund of the face value of the ticket. Refunds will be processed within 14 days of the event date.

And finally, if you're showing symptoms of Covid-19 or have been in close contact with someone who has, please do not attend the event. Equally if you feel unwell at any point during your time with us, please alert a member of staff immediately.